Situation:

A desire to improve communication and team relationships.

Desired Result:

Team members respect and acknowledge one another and practice great communication skills.

How To:

At a team meeting have a copy of the quote “The Most Important Words in Communicating with Your Team” for each team member. Hold a discussion on the quote with team members sharing the opportunities they have to use these important words to encourage and help one another. Write this quote on a large flip chart page or poster board and display it in a common area for everyone to be reminded of these words.

The Most Important Words In Communicating With Your Team:

The six most important words in our language are:
“I admit I made a mistake.”

The five most important words are:
“You did a good job.”

The four most important words are:
“What is your opinion?”

The three most important words are:
“Let’s work together.”

The two most important words are:
“Thank you.”

The single most important word is:
“We.”